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Terms And Conditions

Effective Date:  !8 October 2024

Welcome to vSignify! We appreciate your attention to detail as you read these Website Terms of Use (“Terms”). These Terms govern your access to and use of our websites, content, and materials, including blogs, downloads, videos, webinars, and other resources (collectively referred to as the “Materials”). When we mention “Website” or “Websites,” we are referring to vSignify.com and any other sites operated by us or linked to these Terms. In these Terms, “vSignify,” “we,” “us,” or “our” refer to the vSignify team or CloudHew Solutions LLC. We encourage you to read these Terms carefully, as they constitute a binding legal agreement between you and us.

  1. Acceptance of Terms

By accessing or using any Website or Materials, you confirm that you have read, understood, and agreed to these Terms and any related policies or guidelines incorporated herein. If you do not agree to these Terms, you must discontinue your use of the Website and Materials immediately. Access to the Website and Materials is contingent upon your unconditional acceptance of these Terms. Your continued use of the Website signifies your acceptance of any updates or modifications we make to these Terms.

  1. Modifications to Terms

We reserve the right to update, revise, or modify these Terms and any associated policies at our discretion and without prior notice. It is your responsibility to periodically review these Terms. Continued access or use of the Website or Materials following any such changes constitutes your acceptance of those changes.

  1. Eligibility

The Website and Materials are intended for users aged 13 and older (or the age of majority in your jurisdiction). If you are under 13 years old, you are prohibited from accessing or using the Website or Materials. By using the Website, you confirm that you meet the applicable age requirement and have the authority to enter into a legal agreement.

  1. Privacy and Cookies

Our use of personal data is governed by our Privacy Policy, which explains the information we collect and how we use it. For details on how cookies and similar technologies are used on our Website, please review our Cookies Policy. By accessing the Website, you consent to the use of cookies as described in our policies.

  1. Providing Accurate Information

When you request a demo, register for an event, or submit information to access Materials, you agree to:
(a) Provide complete, accurate, and current information as requested; and
(b) Refrain from using false information or unauthorized means to gain access to Materials or demos.

If you or a third party acting on your behalf is affiliated with a competitor of vSignify (as an employee, advisor, contractor, board member, or otherwise), you must obtain written consent from us before accessing any Materials or requesting a demo. Failure to comply with this requirement may result in legal consequences.

You agree to indemnify us for any losses, damages, or claims resulting from your submission of inaccurate or misleading information, unauthorized access, or violation of these Terms, including misuse of our confidential information or infringement of intellectual property rights. You are strictly prohibited from reselling, copying, recording, or transferring your access to the Website or Materials to third parties.

No Legal Advice Disclaimer

The information provided on this Website and through its Materials is for general informational purposes only. It is not intended to constitute legal, financial, or professional advice and should not be relied upon as such. Your use of this Website or Materials does not create any attorney-client relationship, fiduciary duty, or other professional relationship between you and us. We are not a law firm, and our content is not a substitute for consulting with licensed professionals, such as attorneys, regarding your specific situation.

Any communication you submit to us is subject to the terms outlined in our [Privacy Policy]; however, such communications are not protected by attorney-client privilege and will not be considered legal advice or attorney work product. We do not, and cannot, provide legal opinions, strategies, contract reviews, or guidance on any legal rights, remedies, or defenses applicable to your individual or business circumstances. We strongly recommend that you seek independent legal advice from a qualified attorney for your specific legal needs.

User Content

If you post, upload, or submit content through our Website (collectively, “User Content”), you remain solely responsible for the content you share. By submitting User Content, you represent and warrant that you have all necessary rights to do so and that your submission does not violate the rights of any third party.

By sharing User Content, you grant us an irrevocable, non-exclusive, perpetual, worldwide, royalty-free, fully paid, and sublicensable license (through multiple tiers) to use, store, reproduce, distribute, display, modify, perform, and create derivative works from your User Content in any format or media. This includes the right to incorporate the content into other works and to sublicense these rights to third parties.

Additionally, if you provide us with any suggestions, recommendations, or feedback regarding the Website or Materials (collectively, “Feedback”), you agree that we may use, modify, share, or otherwise utilize such Feedback for any purpose, without any obligation to compensate you.

All User Content and Feedback provided to us, whether submitted directly through our Website or via third-party platforms, are governed by our [Privacy Policy] and applicable laws. We reserve the right, at our sole discretion, to use, modify, or remove any User Content you submit in compliance with these Terms and all applicable legal requirements.

By using the Website, you acknowledge and accept that we reserve all rights to protect our interests, enforce our policies, and comply with legal requirements while maintaining the security and integrity of our Website and Materials.

User Conduct

We expect all users to act responsibly and ethically when accessing or using our Website and Materials. Your behavior, any User Content you submit, communications with us or others, and your actions while interacting with the Website and Materials are entirely your responsibility. By accessing or using the Website and Materials, you explicitly agree to:

  1. Comply with These Terms:
    You must adhere to all provisions of these Terms. You are prohibited from engaging in any conduct that could disrupt, damage, or impair our systems, harm our users, customers, or business interests, or otherwise interfere with the integrity and functionality of the Website or Materials.
  2. Follow All Applicable Laws and Regulations:
    You must comply with all relevant local, state, national, and international laws, statutes, rules, and regulations. This includes, but is not limited to, those governing privacy, data protection, intellectual property, and online behavior.
  3. Ensure Legal Rights to Submit Content:
    You warrant that any User Content you provide is your own or that you have obtained all necessary permissions, licenses, or rights to share it through our Website or Materials. Your submission must not infringe upon the intellectual property, privacy, or other rights of any third party.
  4. Maintain Professional and Appropriate Standards:
    All User Content must conform to generally accepted standards of decency, respect, and appropriateness. Content that is offensive, defamatory, harassing, or otherwise inappropriate is strictly prohibited.

Monitoring and Enforcement

To ensure the safety, security, and compliance of our Website and Materials, we reserve the right—but are not obligated—to monitor, investigate, and enforce the following actions at our sole discretion:

  1. Monitoring Activity and Content:
    We may, at any time, review and monitor User Content posted, displayed, or associated with our Website or Materials to confirm compliance with these Terms. This includes proactive or reactive checks based on reported violations or concerns.
  2. Investigating Violations and Complaints:
    If we receive complaints or identify conduct that may breach these Terms, we have the right to investigate such activity. This may involve gathering evidence, reviewing communications, and consulting with legal professionals or external advisors.
  3. Taking Disciplinary Actions:
    Based on the outcome of our investigation, we may issue warnings, suspend or permanently terminate your access to the Website or Materials, and remove any User Content without prior notice or refund. Our decisions will be made at our sole discretion and are final.
  4. Updating Login Credentials:
    We may require you to update your login information to safeguard the security and integrity of our systems and to protect other users.
  5. Disclosing Information to Authorities:
    In situations where we believe it is necessary, we may disclose your identifying information to law enforcement, regulatory agencies, legal counsel, or individuals referenced in your posts. We reserve the right to take further legal action to protect our rights, users, or systems.

Termination of Access

We reserve the right, at any time and for any reason, to modify, suspend, or discontinue access to all or any part of the Website or Materials. If we determine that your use of the Website or Materials violates these Terms or causes harm to us, other users, or our systems, we may take immediate action, including:

  • Terminating Access: Your ability to use the Website or Materials may be revoked without notice or refund.
  • Blocking Future Access: We may block your IP address, email, or other credentials to prevent further use of our Website or Materials.
  • Pursuing Legal Remedies: If necessary, we may take legal action against you to protect our interests.

Consequences of Termination

Once your access to the Website or Materials is terminated, you will no longer have the right to use, view, or interact with the Website or Materials. However, the following provisions will survive termination:

  1. Your Representations and Warranties:
    Any promises, representations, or warranties you made under these Terms will remain in effect.
  2. Rights to Your Feedback:
    We retain the right to use, modify, and disclose any Feedback you provided prior to termination, without obligation or compensation.
  3. Resharing of User Content:
    Content you shared or posted before termination may still be accessible to and shared by other users, in compliance with these Terms and applicable laws.
  4. Intellectual Property and Proprietary Rights:
    All intellectual property rights and proprietary interests in our Website, Materials, and associated content remain our sole property. Termination does not transfer any ownership rights to you.
  5. Survival of Key Legal Provisions:
    Any essential legal terms, including those under the “Necessary Legal Boilerplate” section of these Terms, will continue to apply and remain enforceable after termination.

By using our Website and Materials, you acknowledge and agree that any violation of these Terms may result in immediate enforcement action, including termination of access, legal consequences, and disclosure of your identifying information to relevant authorities.

Products for Organizations

If your organization utilizes any of our products under the terms of a separate written agreement with us, your use of those products will be governed exclusively by the terms and conditions outlined in that agreement. In such cases, those specific contractual obligations and limitations will take precedence over these Terms.

Third-Party Websites and Services

Our Website and Materials may contain links to external websites, applications, or services operated by third parties (collectively, “External Services”). Some pages may also feature interactive buttons (such as “Share” buttons) that allow you to distribute our Materials through external platforms, including but not limited to social networks like LinkedIn.

We provide access to these External Services solely for your convenience. Our inclusion of such links or interactive buttons does not imply any endorsement, sponsorship, or warranty of the External Services, their operators, or the content they provide. You are solely responsible for determining whether to engage with these External Services and for understanding the risks associated with their use.

Please note that each External Service operates under its own legal terms, privacy policies, and practices, which may differ from ours. When you engage with these services, you may grant them access to your personal information or other data, sometimes in ways that we do not control or endorse. We disclaim all responsibility or liability for the actions, practices, or content of these External Services. Your interactions with them are at your own risk.

Alert: Essential Legal Provisions

We work diligently to provide you with access to an engaging and reliable Website and high-quality Materials. However, the following terms are necessary to limit our liability and protect our intellectual property. Please review them carefully.

Intellectual Property Notice

Unless otherwise indicated, the content, design, and underlying code of the Website and Materials are the exclusive property of CloudHew Solutions LLC or its licensors. This includes, but is not limited to:

  • Our organization name, logos, marks, and branding.
  • The Website’s look, feel, layout, and design.
  • Text, images, graphics, data, audio files, videos, and other visual or multimedia content.
  • Software, algorithms, and other underlying technology.
  • Any derivative works, improvements, or modifications to the Website or Materials.

We reserve all rights, title, and interest in and to our intellectual property, including any content provided on the Website or through our Materials. Your access to or use of the Website and Materials does not grant you any ownership or other proprietary interest in them.

Trademarks and External Content

Any trademarks, logos, or product names belonging to other organizations that appear on our Website or Materials remain the property of their respective owners. Their inclusion does not constitute an endorsement by us. You may not use these trademarks or logos without the express permission of their rightful owners.

Prohibited Uses of Our Intellectual Property

Unless explicitly permitted by these Terms or otherwise approved by us in writing, you may not:

  • Copy, reproduce, modify, or distribute any portion of the Website or Materials.
  • Download, post, transmit, display, or frame any content from the Website or Materials.
  • Use any metatags or hidden text that incorporates our trademarks or intellectual property without prior written consent.
  • Develop any derivative works or reverse engineer our products or services.

Any unauthorized use of our intellectual property or that of our licensors may result in legal action. We take intellectual property rights seriously and will enforce them to the fullest extent of the law.

By using the Website or Materials, you acknowledge and agree to comply with these terms and understand that any violation of our intellectual property rights may result in termination of access and further legal remedies.

Disclaimers of Warranties

To the fullest extent permissible under applicable law, CloudHew Solutions LLC (hereinafter referred to as “vSignify”, “we,” “us,” or “our”) expressly disclaims all representations and warranties relating to the Website and Materials. By using the Website and any associated Materials, you acknowledge and agree that such use is solely at your own risk. The Website and Materials are provided on an “AS IS” and “AS AVAILABLE” basis and are made available to you “WITH ALL FAULTS.” This includes, but is not limited to, the following disclaimers:

  1. No Express or Implied Warranties:
    We make no representations or warranties of any kind, whether express, implied, or statutory, regarding the Website and Materials. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or data accuracy.
  2. No Guarantee of Suitability:
    We do not warrant that the Website or Materials will fulfill your specific needs or requirements. Your reliance on the Website and Materials is at your own discretion and risk.
  3. No Assurance of Error-Free Operation:
    We make no warranties or representations regarding:
    (a) The absence of errors, omissions, interruptions, defects, or delays in the operation of the Website and Materials, or the existence of technical inaccuracies or typographical errors;
    (b) The availability of the Website and Materials at any specific time or location;
    (c) The correction of any defects or errors in the Website and Materials; or
    (d) The absence of viruses or other harmful components that may affect your use of the Website or Materials.
  4. No Creation of Warranties by Statements or Opinions:
    No opinions, advice, or statements made by CloudHew Solutions LLC or its affiliates—including but not limited to our directors, officers, agents, employees, representatives, partners, licensors, customers, or visitors—shall create any warranty of any kind, whether made on the Website, through Materials, or otherwise.

By accessing and using the Website and Materials, you acknowledge that you have read and understood these disclaimers. You agree that your sole remedy for any dissatisfaction with the Website or Materials shall be to stop using them. This disclaimer is intended to be comprehensive and applies to the fullest extent permitted under the laws of the United States, as well as any relevant local jurisdictions.

Limitation and Exclusion of Liability

To the fullest extent permitted by applicable law, you acknowledge and agree that CloudHew Solutions LLC (hereinafter referred to as “vSignify,” , “we,” “us,” or “our”), along with our affiliates, directors, officers, agents, employees, representatives, partners, and licensors, shall not be liable to you for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages of any kind. This limitation of liability applies regardless of the legal theory under which the claim is brought—whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory—even if we have been advised of the potential for such damages. This includes, but is not limited to, any damages arising from or related to:

  • The Website,
  • The Materials,
  • Any information, content, or data,
  • Any products (including software), or
  • Any other services provided or made available through the Website and Materials.

Additionally, to the maximum extent permitted by applicable law, in no event shall the total liability of vSignify and its affiliates, or any other parties with whom vSignify collaborates to provide the Website and Materials, exceed the lesser of:
(a) The total amount you paid to vSignify, if any, for access to the Website or Materials during the 12-month period immediately preceding the incident giving rise to the claim; or
(b) Five Hundred United States Dollars ($500 USD).

You further acknowledge and agree that vSignify and its affiliates shall not be liable for the conduct of third parties, including but not limited to other users of the Website or Materials and providers of External Services. You understand that the risk of accessing or using the Website and Materials, as well as any harm that may result from such access or use, rests entirely with you.

This limitation and exclusion of liability are integral to the agreement between you and CloudHew Solutions LLC and will apply to all claims of liability, even if these remedies fail to achieve their essential purpose.

Please be aware that some jurisdictions may not allow the limitation or exclusion of liability for certain types of damages, and as such, these limitations may not apply to you. Furthermore, we reserve the right to amend these terms as necessary to comply with evolving legal standards and best practices in order to safeguard our organization and protect our interests. By continuing to use the Website and Materials, you accept and agree to be bound by these limitations, as well as any updates or modifications that may be made in accordance with applicable laws.

Dispute Resolution

PLEASE READ THIS “DISPUTE RESOLUTION” SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. THIS SECTION IS INTENDED TO PROVIDE A CLEAR AND EFFICIENT MECHANISM FOR RESOLVING DISPUTES AND DOES NOT PURPORT TO OFFER A DETAILED EXPLANATION OF THE ARBITRATION PROCESS. WE STRONGLY RECOMMEND THAT YOU RESEARCH ARBITRATION AND CONSULT WITH LEGAL COUNSEL IF NECESSARY PRIOR TO ACCESSING AND USING THE WEBSITE OR MATERIALS, AS YOUR USE IS CONDITIONED UPON YOUR AGREEMENT TO THESE TERMS, INCLUDING THIS “DISPUTE RESOLUTION” SECTION.

You agree that any class action lawsuits, class-wide arbitrations, private attorney-general actions, or any other proceedings in which a party acts in a representative capacity are expressly prohibited. Additionally, the combination of individual proceedings without the explicit consent of all parties is also prohibited. By accessing and using the Website and Materials, you waive any rights to initiate or participate in such proceedings against us. In the event that any claim proceeds in court rather than through arbitration, both you and CloudHew Solutions LLC waive your respective rights to a jury trial.

Any dispute or claim arising out of or related to your use of the Website or Materials—including, but not limited to, your access to and use of the Website or Materials—shall be resolved exclusively through binding arbitration rather than in a court of law. You acknowledge and agree that arbitration does not involve a judge or jury, and judicial review of an arbitration award is limited. However, an arbitrator has the authority to award the same remedies on an individual basis that a court could grant, including injunctive and declaratory relief as well as statutory damages, and is required to adhere to these Terms as would a court.

These Terms are governed by the Federal Arbitration Act and applicable federal arbitration law. To initiate arbitration, you must submit a written request for arbitration that clearly outlines your claim to our registered address: CloudHew Solutions LLC, 131 Continental Drive, Suite 301, Newark, DE, 19713, United States.

The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. You may obtain a copy of the AAA’s rules at www.adr.org or by calling 1-800-778-7879. The payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules. You agree that the arbitration may be conducted via web conference, based on written submissions, or in person in King County, Washington, at the discretion of the arbitrator.

BY ACCESSING AND USING THE WEBSITE AND MATERIALS, YOU CONSENT TO THE TERMS SET FORTH IN THIS DISPUTE RESOLUTION SECTION, ACKNOWLEDGING THAT THIS ARBITRATION PROCESS IS DESIGNED TO FACILITATE AN EFFICIENT AND FAIR RESOLUTION OF ANY DISPUTES THAT MAY ARISE.

Intellectual Property Complaints

If you believe that your intellectual property rights have been infringed upon, we encourage you to notify us in writing to facilitate an investigation and resolution of the issue. Please send an email to our Legal Department at legal@vSignify.com containing the following information:

  1. Authorized Signature: A physical or electronic signature of an individual authorized to act on behalf of the owner of the exclusive rights that are allegedly infringed.
  2. Description of the Work: A detailed description of the work that you believe has been infringed upon.
  3. Location of Infringing Material: A description specifying the location of the allegedly infringing material on our Website, including the URL.
  4. Contact Information: Sufficient information to allow us to contact you, such as your address, telephone number, and, if available, your email address.
  5. Good-Faith Statement: A statement affirming your good-faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or applicable law.
  6. Accuracy Statement: A statement confirming that the information in your notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive rights that are allegedly infringed.

Please be advised that this procedure is exclusively for notifying us of potential intellectual property infringements. Inquiries unrelated to an intellectual property claim may not receive a response.

General Legal Terms

By accessing our Website or Materials, you acknowledge and agree that these Terms, along with any disputes arising between you and vSignify, shall be governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of Washington, without regard to its conflict of law principles.

You agree that in the event of any breach of these Terms, vSignify shall be entitled to seek injunctive or other equitable relief, in addition to any monetary damages. Such relief may be pursued in any court of competent jurisdiction without the obligation to arbitrate, as described in the Dispute Resolution section. Your sole remedy for any breach of these Terms by us shall be to remove the applicable content from the Website or Materials or to discontinue your access and use of the Website and Materials.

Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Should any portion of these Terms be deemed unenforceable by an arbitrator or court of competent jurisdiction, you and vSignify agree that the arbitrator or court shall modify the Terms to achieve their intended purpose while maintaining enforceability. If modification is not possible, you and vSignify agree to request the removal of the unenforceable provision, with the remainder of the Terms continuing to be enforceable.

vSignify reserves the right to assign these Terms, in whole or in part, at any time, with or without notice to you. You may not assign these Terms or transfer or sublicense your rights under them. These Terms represent the entire agreement between you and vSignify regarding your access and use of the Website and Materials and supersede any prior agreements related to the same.

Contact Us

CloudHew Solutions LLC (d/b/a vSignify)
Attention: Legal Department
Mailing Address: 131 Continental Drive, Suite 301, Newark, DE, 19713
Email: legal@vSignify.com
Website: vSignify.com

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